Although the name of our service – Velokurjers suggests delivery by bicycle we provide delivery of different parcels also by microbuses and motorcycles in Riga, Latvia, the Baltic States, Europe and CIS countries. We have also developed a wide range of delivery types concerning time tailored to each customer’s needs and requirements.
As more and more customers use the service of delivery outside Riga, we could reduce prices and could offer favourable discounts. That is to say, we have established a regular every day goods supply chain to towns nearby the capital – Sigulda, Ogre, Jelgava, Tukums, Limbaži, Valmiera, Cesis etc. So the municipalities and others living in these areas can both receive and send parcels to and from Riga on the same or within 2 days. The service can be ordered online or by telephone 20000041.
We are the only company which provides all the customers an option to see the full process of receipt and delivery of the parcel on the internet thus guaranteeing a high-quality service. A link with an interactive map showing the movement, the photo and the mobile phone of the messenger is sent to the e-mail or mobile phone of the customer. As the parcel is delivered the family name of the parcel receiver and the time of delivery appears in the link. Thus, the customer is informed which person received the parcel. This free service gives the customer the flexibility to plan the time and ensures full transparency of the process contributing to consumer confidence. In addition, it can be considered as a “manual labour” because the parcel is transferred directly without use of conveyers and other people.