Delivery in Europe

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A DELIVERYC DELIVERY
Direct car transport in the online mode without using sorting terminals
Country Lithuania, Estonia Eastern Poland Europe
Car 15,00 € + 0,45 € / km 15,00 € + 0,60 € / km 15,00 € + 0,70 € / km
Van 25,00 € + 0,55 € / km 25,00 € + 0,70 € / km 25,00 € + 0,80 € / km
Delivery time 6 h 12 h 24 h
  • If a cargo van with a lift is ordered to an address outside Riga or further than 17 km from the city center, an additional charge 0,10€/km is applied.
Weight, size and loading charges
Size (m) Weight (kg) Bicycle (€) Car (€) Van (€)
0,66 0-1
0,72 1-3 1,00
0,90 3-5 2,00
1,20 5-10 3,00
1,45 10-25 4,00
2,00 25-50 5,00 2,00
2,50 50-100 3,00
3,00 100-200 4,00
Up to 1 pallet 200-400 5,00
Up to 2 pallets 400-700 6,00
Up to 3 pallets 700-1000 7,00
Over 3 pallets 1000-1500 8,00
  • If a van with a lift is ordered, the weight charge is 10,00 €.
  • If the process of loading or unloading takes more than 2 minutes, a loading service charge 36€/1h or 3€/5min. is applied.
  • Size calculation: 1 length (m) + 1 width (m) + 1 height (m).
Distance calculation
  • If both or one of the two addresses is located outside Riga or further than 10 km from Riga centre, the distance is calculated via the shortest possible route.
Economy delivery
Weight / volumetric weight (kg) Lithuania, Estonia Other EU countries
< 1 11,00 € 22,00 €
< 3 12,00 € 24,00 €
< 5 13,00 € 26,00 €
< 10 15,50 € 31,00 €
< 15 18,00 € 36,00 €
< 20 20,50 € 41,00 €
< 25 23,00 € 46,00 €
< 30 25,50 € 51,00 €
> 30 + 0,50 € / kg By agreement
Delivery time On the next working day In 4-6 working days time
Loading charges
  • If the process of loading or unloading takes more than 2 minutes, a loading service charge 36€/1h or 3€/5min. is applied. The service is available in Riga and regions near Riga.
Ordering conditions
  • If the parcel has to be delivered at an exact time and day (for example, documentation for tenders, important agreements etc.) or it is impossible to encase it in an package safe enough for sorting by using a conveyer (non-standard, fragile contents), we recommend choosing B delivery within which the parcels are delivered without using the conveyer in the sorting process.
  • If the parcel has to be picked up or delivered outside Riga, the client himself is responsible for a safe packaging – it has to be suitable for transportation and sorting by conveyor.
  • For deliveries from other countries to Latvia an additional charge 5,00 EUR is applied.
  • Every delivery is insured with a liability limit up to 500 EUR per unit and up to 5000 EUR per whole parcel. Insurance is included in the delivery price. An additional insurance is available.
Weight and size calculation
  • The delivery price for C delivery is affected not only by the actual weight but also by the amount of space that it occupies – the volumetric (or dimensional) weight.
    If the parcels` volumetric weight exceeds the weight, the charge is applied per the volumetric weight.
    Volumetric weight calculation: Length (cm) x height (cm) x width (cm) : 5000.
  • If the parcels` total weight is over 30kg and it has to be delivered to an address outside Riga, the price shown in the table is applied only if the weight of one unit does not exceed 30kg.
  • Maximum length for the longest dimension – 150cm, maximum total length – 300cm.
    Maximum total length calculation: 2 x height (cm) + 2 x width (cm) + 1 x length (cm).
  • To know the delivery price for parcels with maximum total length exceeding 300 cm and / or weight exceeding 30 kg please write to velokurjers@velokurjers.lv.
Ordering time
  • Parcel preparation and ordering time in Riga is on working days until 15.00.
  • If the parcel has to be picked up in a foreign country, the courier picks up the parcel from the sender on the next working day after the ordering day.
  • If the pickup address is in Riga and the delivery is ordered after 15.00, it is required to contact our operators about the pickup options on the same day.
  • If the pickup address is in Riga and the delivery is ordered after 15.00, additional charges are applied:
    – For parcels weighing under 5kg – A delivery price by a bicycle courier from the pickup address to SIA “Velokurjers” office address in Riga, Lapenu street 7;
    – For parcels weighing over 5kg – A delivery price by a car courier from the pickup address to SIA “Velokurjers” office address in Riga, Lapenu street 7.
Next day delivery to other EU countries
  • A delivery to other EU countries on the next working day is also available. To know an accurate price for such delivery, please write to velokurjers@velokurjers.lv
Discounts
  • Discount for each delivery ordered by using online clients account is 0,20 €.
  • Two or more receivers in the same building – the additional delivery price is 1,00 €.
    The discount is applied to all A and B deliveries and also C deliveries in Riga and regions near Riga.
  • More than one delivery from the same pickup address in Riga ordered at the same time (the discount is applied to each delivery) – 10%.
  • A and B there-and-back deliveries (the discount is applied to one way delivery price):
    – 10% for deliveries in Riga.
    – 75% for deliveries outside Riga.
  • If the total sum of the monthly bill exceeds 150,00 EUR without VAT, additional discounts are applied:
    – 5%, if the sum exceeds 150,00 EUR;
    – 10%, if the sum exceeds 300,00 EUR;
    – 15%, if the sum exceeds 450,00 EUR;
    – 20%, if the sum exceeds 700,00 EUR;
    The discount is applied to the total sum of all C delivery orders and also A and B delivery orders in Riga.
Choice of transport depending on the parcel weight and size
  • Maximum parcel weight and size limit for each type of transport:
    – Bicycle 40 x 18 x 35 cm / 10 kg.
    – Cargo bike 40 x 50 x 60 cm / 50 kg.
    – Car 120 x 80 x 100 cm / 500 kg.
    – Van 350 x 170 x 180 cm / 1500 kg.
  • A table with detailed information about luggage compartment dimensions of our vehicles is available here.
Packaging conditions

    Recomended packaging:

  • There should be used crushproof boxes with equal edges, preferably new ones. An item is put into the box, void is filled with packing material that does not allow the item to move, crash and etc. It is not allowed to put more or bigger weight in to the box than it can withstand.
  • Tender or fragile items are packed individually, preferable in the way they do not touch bottom and sides of the box.
  • Packing material (bubble wrap, foam, corrugated cartoon, cotton-wool, cutting, material, special fixing foam (you can spay them between item and box to voids) etc.) should not be saved/retrenched for items stay stable.
  • Items, sensitive to damp, dust, water need to be put in plastic bag.
  • Small items, accessories, separate accessories are to be packed up in a bag, and then to a box.
  • Strong adhesive tape has to be used (box has to be sealed with three layers from the bottom and the top).
  • Cylinder or tube form parcels must have inner pivotal enclosure, so that can be avoided possible parcel damages.
  • Seamless, smooth, unpolluted, indissoluble items (planks, slabs, cans, barrels, trunks, etc.) without sharp and protruding corners can be delivering loosed in boxes.
  • Mistakes in packaging:

  • Liquids starts to pour out by it self while transporting tare with liquids.
  • Lids and covers falls down from the pails, tins, etc. by it self.
  • Tape comes unglued and parcels’ content becomes available.
  • Fragile and delicate items delivered in unsuitable packed parcel (packed anyhow, not separated, touches each other).
  • Parcels on the palette are stowed so that while transporting bellow being packages doesn’t stand structure pressure from the above packages.
  • Parcels on the palette are stowed so that while transporting loses its vertical standing position and falls over.
  • Outer packing of big parcels doesn’t protect from damages while loading, transporting (that is presented as packed in not factory packaging, without a package, wrapped in thin tape, etc.).
  • We do no recommend a cylinder form of the package because it can roll around on the conveyor belt and cause system failures during the sorting process..
  • A package is not closed completely.
  • In case of a too small package box an additional unit of the content is attached to the outside of the package. In such case a bigger package must be chosen where all parts of the parcel could fit in.
  • Size of the package is smaller than 10 x 15 cm.
  • Big parcels (cupboards, machine-tools, etc.) are presented for delivery without pallet.
  • Outer packing doesn’t stand diagonal free-fall drop test from 80-90 cm height.
Additional services
  • Preparation of bill and sending it to an e-mail – free.
  • Preparation of a bill and sending it by a courier or mail – C delivery price.
  • Invoice (PRP) return service from one address (only documents, given to courier by the receiver during delivery process will be returned to customer) – C delivery price.
  • Sending a scanned transport invoice to clients` e-mail address – 1,00 €.
  • Parcel storage in SIA “Velokurjers” warehouse for more than 24 hours (parcels up to 3kg only) -2,00 € / 24h.
  • Parcel packaging (price depends on parcel size, weight, type) – 2,00 – 10,00 €.
    The service is available for C delivery with a pickup address in Riga.
  • Transportation of fragile objects by a bicycle courier (flowers, computers, tableware etc.) – 4,00 €.
    The service is available at all addresses within A and B delivery / at addresses in Riga and regions near Riga within C delivery.
  • The pickup or delivery has to be repeated (for example, the sender or receiver is not at the pickup / delivery address, does not answer the phone, the parcel is not prepared for the pickup when the courier arrives etc.)
    – Base charge at addresses in Riga (excluding the distance, weight and size charges).
    – Base charge + distance charge at addresses outside Riga (excluding the weight and size charges).
  • Waiting charge (is applied if the courier has to wait for more than 10 minutes)
    – 10,00 € / h for a bicycle courier.
    – 20,00 € / h for a car or van courier.
    The service is available at all addresses within A and B delivery / at addresses in Riga and regions near Riga within C delivery.
  • A parcel has to be picked up or delivered at a specific time – 4,00 €.
    The service is available at addresses in Riga.
  • Delivery outside the working time:
    – Working days 08.00-09.00 or 18.00-19.00 – 2,00 €.
    – Working days 06.00-08.00 or 19.00-21.00 – 5,00 €.
    – Weekends and holidays 09.00-18.00 – 3,00 €.
    – Working days 21.00-06.00, weekends and holidays 18.00-09.00 – 10,00 €.
    The service is available for A delivery.

Prices are shown without VAT 21%.